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Strategic Priorities

Priority #1 Rebuild DETR Staff

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

75%

1

Strengthening recruitment efforts

Javier to delegate

12/29/21-12/31/22

Send all RC & Tech recruitments to Mechelle to coordinate posting on our social media. Sups should promote posts with their teams


0%

2

Supervisory leadership training academy

Mechelle & Sheena

4/1/22-12/31/22

Mechelle & Sheena will work with Dale & DM's to lead the training. Sheena will schedule a April. meeting to begin discussion.

0%

3

Mapping out career ladders

Regina

5/1/22-12/31/22

Regina to develop content then share with Mechelle to develop infographic.

25%

4

Mentoring program/buddy program

Mechelle & Sheena

5/1/22-12/31/22

RC3=mentors

RC2=buddies

Now defined in WPS

15%

5

Expanding training opportunities with Dale as Coordinator with budget

Dale

4/1/22-7/1/22

Dale working with LVPita to develop classes.


Priority #2 Modernize and Innovate

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

75%

1a

Redesign Business Services Team/outreach to business to include free services to business

Ken

12/13/2021-12/31/22

VR Nevada being updated. Expo booth is done. Print Materials being reviewed.


40%

1b

IJDT/Improving internal utilization by RC/remove silos

Sheena, IDJT & QA

12/13/2021-12/31/22

Desk guide being developed to clarify roles and expectations

10%

1c

BST/Engagement of Gov's Economic Devp team/Elisa to speak with GOED & Inc. VR

Drazen

4/1/2022-6/30/22

75%

2

Adapting Work Environment to Changing Market Labor/Client Needs

Drazen/Mechelle

12/13/2021-12/31/22

4x10's, work from home, out of state all being implemented while still meeting client needs.

50%

3

Get DB 101/include in budget

Drazen/Brett

2022

TIN done, Director and GFO are in support, will be included in budget to FM and Governor.

next legislative session

50%

4

Ask for more staff, internal job developers, transition coordinators

Drazen/Brett

2022

Asking for 2 IDJT & 3 Trans. Coord. in next session. Dir & GFO support.

next legislative session

50%

5

Get loop system for Westbay and Corporate

Mechelle

12/14/2021-12/31/22

Installation at Westbay by September

finalizing contract for new handy-person

Priority #3 Client Centered Design

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

15%

1

Redesign Pre-ETS program/service delivery

Marshal and Shay

4/1/2022-12/31/22

Shay has been hired and they are actively ding training with staff and vendors and job shadowing VR staff.


100%

2

Rewrite RC evals to emphasize MSG's/Quality vs Quantity

Mechelle & Sheena

12/13/2021-6/30/22

RC1, 2, 3 and supervisor WPS done

50%

3

Upskilling the IJDT inc. new WPS and procedures for referral

Tammy

12/13/2021-6/30/22

IJDT to receive job devp training from Corbin Redmund from Utah.

100%

4

Paying for quality placements

Mechelle

12/13/2021-4/30/22

MSA approved, Vendors have this in new agreements.

Bonus will be paid at employment

85%

5

Streamlining P&P with client needs as the motivator for all

Faith

12/12/2021-12/31/22

Sheena & Faith to almost done, roll out on 10/3 & 10/4

NSRC approved in May

Priority #4 Accountability and Transparency

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

100%

1

Quarterly state of VR meetings with all staff (Fireside Chats)

Sheena

Ongoing



75%

2

Supervisor taking more active role in case management and staff development.

  • Changing role/expectation of supervisors
  • Sups to breakdown perception of silos
  • Sups WOS – Quantifiable measure of supervision – Review last case notes
  • Supervisors to do all evals timely
  • LOIs for late eligibility/extensions and late evals (adding/implementing consequences at all levels) (Record of Coaching)

Mechelle & Sheena

12/29/21-12/31/22

In progress, will roll out with new WPS

75%

3

Establishing tools of positive reinforcement

  • Establish statewide Employee of the Month
  • Establish a Morale Committee - statewide
  • Ask staff what would incentivize them (morale, communication, ask operates statewide)

Mat & Trina

ongoing

SWAG Committee established and active. Working next on employee of the month.

Meetings have begun

50%

4

Improve reporting platform and active utilization.

  • Mandate use of reports
  • Expansion of usable reports
  • Tableau contractor for Developing reports/dashboards and public accountability

Sheila & Jeana

12/29/21-12/31/22

Solicitation closed, eval committee meets July 21.

10%

5

Monthly report out from staff attending commissions, councils & boards. Devp of agency platform for sharing

Need new steward of this task

ongoing

Had first meeting, need to plan monthly meetings

Priority #5 Compliance with Federal Regulations

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

60%

1

Finalize Prior Approval procedure and implement

Brett

12/29/21

written & approved by RSA, will be submitted formally and staff trained.


100%

2

Address/readdress Single Audit findings

Brett & Drazen

12/29/21

done

100%

3

Monitoring of quarterly Pre-ETS expenditures

Brett & MA4

12/29/21

2nd qtr submitted and working with RSA

100%

4

Enforce the 8 pt. closure requirements of all cases

Supervisors

12/29/21

included in new WPS and included in Data Integrity Days

Priority #6 Improving Visibility & Enhanced Branding

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

100%

1

Clear logo with all versions used approved and on SharePoint

Mechelle

12/1/22-3/31/22

Done


100%

2

Clarify email signatures

Mechelle

12/13/2021-3/31/22

Done

Email signatures have been defined by Director Cafferata

100%

3

Format PowerPoint theme/lobby logo and posters

Mechelle

12/13/2021-6/30/22

PowerPoint theme and lobby logo

PowerPoint theme done, lobby art done

95%

4

Name badges/polo shirts/tv in lobbies

Mechelle

12/13/2021-6/30/22

Javier researching name badges. Reached out to Emire/Julie I. about TV's with video loops for lobbies and quote for polo shirts.

Name badges & shirts have been delivered to staff. TV's have been received. Installed at Corp. and Westbay soon.

50%

5

Indoor/Outdoor signage for buildings

Mechelle

12/13/2021-12/31/22

Reached out to Julie I. about large scale decals to mount on plexi for the lobbies. Have reached out to Walter about MSA for signage, Walter is asking the building managers if we can upscale our outdoor signage.

Interior signs in place at Westbay and Corp. Still working on exterior signs.

Priority #7 Improving Performance Indicators

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

20%

1

Increasing MSG%

Mechelle & Sheena

12/29/21-12/31/22

In new WPS and reinforced at Data Integrity Days


35%

2

Data validation and staff accountability

Sheena

ongoing

100%

3

Pay for higher quality closures

Mechelle

12/13/2021-6/30/22

SOW updated

Is in new MSA's approved by BOE

100%

4

Data integrity days-no clients-no email

Sheena

done

First Data Integrity Day is 3/2/22 for all staff

implemented

If you have any questions or comments please contact Deputy Administrator of Programs, Mechelle Merrill

  MWMerrill@detr.nv.govcreate new email