Northern Nevada

775-823-8100

 

Southern Nevada

702-486-5230

VR Nevada Success Stories
VR Nevada Success Stories

Strategic Priorities

Priority #1 Rebuild DETR Staff

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

75%

1

Strengthening recruitment efforts

Javier to delegate

12/29/21-12/31/22

Every job posting for internal VR vacancies should be posted with Emire. Sups should promote posts with their teams


2

Supervisory leadership training academy

Mechelle & Sheena

4/1/22-12/31/22

Mechelle & Sheena will work with Dale & DM's to lead the training. Sheena will schedule a April. meeting to begin discussion.

3

Mapping out career ladders

Mechelle

5/1/22-12/31/22

Sheena to develop content then work with Emire to develop infographic.

4

Mentoring program/buddy program

Mat & Trina

5/1/22-12/31/22

RC3=mentors

RC2=buddies

5

Expanding training opportunities with Dale as Coordinator with budget

Dale

4/1/22-7/1/22

Sheena to discuss with Dale. Dale to develop proposal with budget.


Priority #2 Modernize and Innovate

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

10%

1a

Redesign Business Services Team/outreach to business to include free services to business

Ken

12/13/2021-12/31/22

Need to redesign brochures/print materials and update VRNevada website-Ken and team are working on it.


1b

IJDT/Improving internal utilization by RC/remove silos

Sheena/Tammy

12/13/2021-12/31/22

Conduct a satisfaction survey of Internal Job Development with VR Staff

1c

BST/Engagement of Gov's Economic Devp team/Elisa to speak with GOED & Inc. VR

Drazen

4/1/2022-6/30/22

2

Adapting Work Environment to Changing Market Labor/Client Needs

Drazen/Mechelle

12/13/2021-12/31/22

3

Get DB 101/include in budget

Drazen/Brett

2022

next legislative session

4

Ask for more staff, internal job developers, transition coordinators

Drazen/Brett

2022

next legislative session

15

5

Get loop system for Westbay and Corporate

Mechelle

12/14/2021-12/31/22

Working with Walter to resurrect old contract efforts and restart now

looking for contractor and best system

Priority #3 Client Centered Design

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

0%

1

Redesign Pre-ETS program/service delivery

Marshal

4/1/2022-12/31/22



2

Rewrite RC evals to emphasize MSG's/Quality vs Quantity

Mechelle & Sheena

12/13/2021-6/30/22

DM1 is done. RC2&3 & sups in process.

3

Upskilling the IJDT inc. new WPS and procedures for referral

Tammy

12/13/2021-6/30/22

75

4

Paying for quality placements

Mechelle

12/13/2021-4/30/22

Will be released to vendors when MSA is approved.

Bonus will be paid at employment

5

Streamlining P&P with client needs as the motivator for all

Faith

12/12/2021-12/31/22

Sheena & Faith to determine completion timeline

Almost done, will present to NSRC at May meeting for approval

Priority #4 Accountability and Transparency

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

100%

1

Quarterly state of VR meetings with all staff (Fireside Chats)

Sheena

Ongoing

First meeting 1/19/22 at 3:00pm


2

Supervisor taking more active role in case management and staff development.

  • Changing role/expectation of supervisors
  • Sups to breakdown perception of silos
  • Sups WOS – Quantifiable measure of supervision – Review last case notes
  • Supervisors to do all evals timely
  • LOIs for late eligibility/extensions and late evals (adding/implementing consequences at all levels) (Record of Coaching)

Mechelle & Sheena

12/29/21-12/31/22

50

50

Establishing tools of positive reinforcement

  • Establish statewide Employee of the Month
  • Establish a Morale Committee - statewide
  • Ask staff what would incentivize them (morale, communication, ask operates statewide)

Mat & Trina

ongoing

Survey was sent out, the name chosen is SWAG Committee

Meetings have begun

4

Improve reporting platform and active utilization.

  • Mandate use of reports
  • Expansion of usable reports
  • Tableau contractor for Developing reports/dashboards and public accountability

Sheila & Jeana

12/29/21-12/31/22

5

Monthly report out from staff attending commissions, councils & boards. Devp of agency platform for sharing

Need new steward of this task

ongoing

first meeting set for 1/21/22 at 10:00 am

Priority #5 Compliance with Federal Regulations

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

0%

1

Finalize Prior Approval procedure and implement

Brett

12/29/21



2

Address/readdress Single Audit findings

Brett & Drazen

12/29/21

3

Monitoring of quarterly Pre-ETS expenditures

Brett & MA4

12/29/21

4

Enforce the 8 pt. closure requirements of all cases

Supervisors

12/29/21

include in new WPS and include in Data Integrity Days

Priority #6 Improving Visibility & Enhanced Branding

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

5%

1

Clear logo with all versions used approved and on SharePoint

Mechelle

12/1/22-3/31/22

Done


100

2

Clarify email signatures

Mechelle

12/13/2021-3/31/22

Done

Email signatures have been defined by Director Cafferata

10

3

Format PowerPoint theme/lobby logo and posters

Mechelle

12/13/2021-6/30/22

working with Julie I. on PowerPoint theme and lobby logo

PowerPoint theme done, working on lobby art

10

4

Name badges/polo shirts/tv in lobbies

Mechelle

12/13/2021-6/30/22

Javier researching name badges. Reached out to Emire/Julie I. about TV's with video loops for lobbies and quote for polo shirts.

Name badges have been delivered to staff. Shirts have been ordered, TV's have been received and will be installed lobbies.

10

5

Indoor/Outdoor signage for buildings

Mechelle

12/13/2021-12/31/22

Reached out to Julie I. about large scale decals to mount on plexi for the lobbies. Have reached out to Walter about MSA for signage, Walter is asking the building managers if we can upscale our outdoor signage.

Priority #7 Improving Performance Indicators

Completed
0%

%

#

Strategy

Assigned to

Plan Completion Period

Progress Notes

Challenges

15%

1

Increasing MSG%

Mechelle & Sheena

12/29/21-12/31/22

working to change RC WPS's to emphasize MSG's-in progress


2

Data validation and staff accountability

Sheena

ongoing

75

3

Pay for higher quality closures

Mechelle

12/13/2021-6/30/22

Working with Walter to update SOW

SOW has been completed, will be implemented when MSA is approved by BOE

100

4

Data integrity days-no clients-no email

Sheena

ongoing

First Data Integrity Day is 3/2/22 for all staff

If you have any questions or comments please contact Deputy Administrator of Programs, Mechelle Merrill

  MWMerrill@detr.nv.gov